I acquired a promo while in the mail from American Airlines in reference to fast monitoring to elite status. When I attempted to log onto the Website in the promo I couldn't discover it (aa.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I'm emailing this comment to you to ensure AA might much better have the capacity to inspire staff to generally be additional courteous when issues go Completely wrong.Buyer service will make such a big difference for anyone utilizing your service.
Gold #6CJY924: Report Locator: EVIXIM Your system would not print boarding pass for next leg of trip. Named Shopper Service: CS knowledgeable me I would need to wait 24 hours so as to print 2nd leg of trip. Informed CS this was not true. Was placed on hold: CS came back again and said I used to be correct but to wait until 24 hours in order to print 2nd leg boarding go.
I expended 2 hrs along with a fifty percent at AA counter and did not have the choice as I are informed or to loose my ticket and go residence
I had been on keep for around 40 minutes, with common ‘updates’ from the supervisor named Tony…who was getting in touch with some unknown Section to check on the 2nd, lacking voucher….when…Indeed,, I used to be Slice off! I known as back again…only for being explained to the hold out would be 18-25 minutes. I’m still waiting around on this phone back. This excursion would be the journey of the life time for my partner, a wounded veteran and cancer survivor.
( Continued from remark 191) Additionally, we needed to acquire A further working day of our journey to return on the airport 3 times later on to obtain the vehicle we experienced reserved. After we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and amongst our suitcases evidently never created it on to Learn More the aircraft and was remaining in Aruba. Whenever we boarded our connecting flight to Boston, I had been checked in and released to enter the jetway. Though I was heading onto the jetway, I was told I necessary to return and wait around from the wall while some handed me by. I was informed I necessary to “consolidate†my belongings. I'd a wallet purse close to my neck from my human body that steps 3 inches by 5 inches. I had been advised I needed to just take it off my person and area it within a canvass bag I'd. Are you currently serious???? On board flight 1783, we ended up approached by among the rudest stewardesses I have ever encountered in my daily life named Sheila. This airplane was distinct from one other planes we had been on, and our “extra place†seating apparently would not permit us to put our personal items underneath the seat before us.
I'm producing to inform you of my horrible knowledge flying on American Airlines. First off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for any 5:fifteen departure on seven/nine/07. Evidently soon after quite a few variations to this departure time with little or no conversation from an Airline consultant regarding the hold off (till the flight time elapsed and no updates were being produced) I inquired and figured out which the delay was a immediate results of inclement climate. On arrival to Chicago’s O’Hare Airport, I discovered that after presenting to my departure gate for my link, which the flight # 4169 departed below twenty minutes before my arrival at the gate.
I would really like an individual to phone me concerning the 3 worst purchaser service calls I have ever experienced now. E mail me initial For the reason that consultant explained I am able to only do it in crafting. #flysouthwest. #behelpfulfail
To I don’t know how Lots of people seeking to get this resolved. I used to be so discouraged and about to give up
A business affiliate and I traveled back again from Punta Cana, DR on flight 1629 from a business trip very last Friday (two/five/sixteen) then on to Dallas by way of flight 207. When arriving back again into Dallas and retrieving our baggage, we recognized a powerful odor about the suitcases then on the contents inside, the offensive “musty†odor permeated all the things and on some things it’s Uncertain that the smell might be taken off.
the AA man or woman on the AA terminal being really snide, when actually I'd accomplished almost everything in my Handle for getting to the airplane inside a timely manner.
I not simply needed to waste $50 in baggage fees, but I knowledgeable horrible landing by your pilots, exceptionally crowded and little planes, impolite flight attendants, and comprehensive imbeciles that managed my luggage because they Evidently have been illiterate and could not read through “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
To start with, significant thanks and shout out in your Cust Svc rep Laura. She is very welcoming and was equipped to handle my challenge rapidly. You'll want to sense extremely lucky to have her being an worker.